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Browser Requirements

ValueTrak is designed for modern internet browsers. We fully support the latest versions of Google Chrome, Mozilla Firefox, and Microsoft Edge, as well as Microsoft Internet Explorer 11. Other browsers may be compatible, but they are not officially supported.

Supported Browser Versions

Browser

Version

Feature Support

Chrome (Windows and OS X)

Current browser version supported by Google*

Full

Firefox (Windows and OS X)

Current browser version supported by Mozilla*

Full

Microsoft Edge

Current browser version supported by Microsoft*

Full

Safari

Current browser version supported by Apple**

Full

Microsoft Edge

Current browser version supported by Microsoft*

Full

Internet Explorer

11

Full

Internet Explorer

10

Standard

Internet Explorer

9 or lower

Limited

Safari - Mobile

Latest version available on iOS devices (tablets and phones)

Full (Mobile)

Default Android Browser

Support for latest version of default browser on Android OS devices (tablets and phones)

Full (Mobile)

BlackBerry

Latest version available

Full (Mobile)

Chrome - Mobile versions

Latest version available on Apple App Store or Google Play

Full (Mobile)

Firefox - Mobile versions

Latest version available on Apple App Store or Google Play

Full (Mobile)

Kindle browsers

Latest version available

Full (Mobile)


* Google and other leading organizations have adopted an automated release system to update users to the latest version available upon launching the browser.

**Documented changes in the latest version of Safari may limit the capabilities of this browser, including discontinuing support for Safari on Windows beyond 5.1.7.

Feature Support

Definition

Full

Tested and optimized by ValueCentric. Full feature set of ValueTrak is supported.

Full (Mobile)

Tested and optimized by ValueCentric. Full feature set of ValueTrak Mobile is supported.

Standard

Some ValueTrak features may be disabled or experience sub-optimal performance due to limitations in the browser capabilities.

Limited

ValueTrak features may function, however limited testing is performed with this version.


Monitor Settings:

Your screen resolution should be set to at least 1280 x 800 to avoid a series of unnecessary scroll bars. If possible, set your resolution even higher to reduce or eliminate scroll bars altogether.


For additional assistance with any of these requirements, please contact your company's Systems Administrator or a ValueTrak Customer Care Representative at 716-972-1660 or support@valuecentric.com.



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