ValueTrak is designed for modern internet browsers. We fully
support the latest versions of Google Chrome, Mozilla Firefox, and Microsoft
Edge. Other browsers may be compatible, but they are not officially supported.
Supported Browser Versions
Browser |
Version |
Feature Support |
Chrome (Windows and OS X) |
Current browser version supported by Google* |
Full |
Firefox (Windows and OS X) |
Current browser version supported by Mozilla* |
Full |
Microsoft Edge |
Current browser version supported by Microsoft* |
Full |
Safari |
Current browser version supported by Apple** |
Full |
Internet Explorer |
11 or lower |
Limited |
Safari - Mobile |
Latest version available on iOS devices (tablets and phones) |
Full (Mobile) |
Default Android Browser |
Support for latest version of default browser on Android OS devices (tablets and phones) |
Full (Mobile) |
BlackBerry |
Latest version available |
Full (Mobile) |
Chrome - Mobile versions |
Latest version available on Apple App Store or Google Play |
Full (Mobile) |
Firefox - Mobile versions |
Latest version available on Apple App Store or Google Play |
Full (Mobile) |
Kindle browsers |
Latest version available |
Full (Mobile) |
* Google and other leading organizations have adopted an automated release
system to update users to the latest version available upon launching the
browser.
**Documented changes in the latest version of Safari may limit the capabilities of this browser, including discontinuing support for Safari on Windows beyond 5.1.7.
Feature Support |
Definition |
Full |
Tested and optimized by ValueCentric. Full feature set of ValueTrak is supported. |
Full (Mobile) |
Tested and optimized by ValueCentric. Full feature set of ValueTrak Mobile is supported. |
Standard |
Some ValueTrak features may be disabled or experience sub-optimal performance due to limitations in the browser capabilities. |
Limited |
ValueTrak features may function, however limited testing is performed with this version. |
Monitor Settings:
Your screen resolution should be set to at least 1280 x 800 to avoid a series of unnecessary scroll bars. If possible, set your resolution even higher to reduce or eliminate scroll bars altogether.
For additional assistance with any of these requirements, please contact your company's Systems Administrator or a ValueTrak Customer Care Representative at 716-972-1660 or support@valuecentric.com.